Legal

Privacy policy

Last updated: October 16, 2026

Your privacy matters to us. This policy explains what we collect, why we collect it, and the choices you have when you use Ruvik’s website and products.

1. Overview

This Privacy Policy describes how Ruvik (“we,” “us”) collects, uses, and shares information when you visit ruvik.com, contact us, or use Ruvik ecosystem products such as jeeplanner, jeepredictor, and openseats.

We build Information Technology & Software Development solutions for education partners and learners. We aim to collect only what we need to operate, improve, and secure our services—and to be clear about your choices.

2. Information we collect

Information you provide

When you submit a contact or inquiry form, email us, or create an account on a product, we may collect your name, email address, message content, and other details you choose to share (for example, exam preferences or planning inputs).

Information collected automatically

When you use our sites or apps, we may collect device and usage information such as browser type, approximate location derived from IP address, pages viewed, referring URLs, and timestamps. We use cookies and similar technologies where needed for basic functionality, analytics, or security.

Information from third parties

We may receive limited information from authentication providers, analytics partners, or hosting services—only as permitted by their policies and ours.

3. How we use information

We use personal information to:

Provide, maintain, and improve our websites and student tools.
Respond to inquiries, support requests, and feedback.
Personalize features such as planning and prediction where you opt in or where necessary for the service.
Monitor usage, debug issues, and protect against fraud, abuse, and security threats.
Comply with law and enforce our Terms + Conditions and Developer Policy.
Send service-related communications; we do not sell your personal information.

5. Retention & security

We retain information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and product.

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure; please use strong passwords and protect your account credentials.

6. Your choices & rights

Depending on applicable law (including India’s Digital Personal Data Protection Act where it applies to our processing), you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to withdraw consent where processing is consent-based.

You can control cookies through your browser settings. To exercise privacy rights or ask questions about your data, contact us using the details below.

7. Children’s privacy

Our services are directed at students, who may be minors. We do not knowingly collect personal information from children without appropriate consent where required. If you believe we have collected information from a child improperly, contact us and we will take steps to delete it where appropriate.

8. Contact & updates

Privacy questions or requests: hello@ruvik.com. We may update this policy; the “Last updated” date will change when we do. Continued use after updates means you accept the revised policy. See also our Terms + Conditions.